• Restocking Fee: All returned items in factory-sealed cartons are subject to a 25% restocking fee.
• Defective Merchandise: Items found to be defective in workmanship or materials will not incur a restocking charge.
• Non-Returnable Items:
  • Made-to-order, custom, discontinued, or sale items are non-returnable.

  • Large quantity orders and international returns are subject to additional review.

• Freight Charges: The customer is responsible for all return shipping costs.

For any questions regarding returns, customers should contact their assigned account manager or the customer service team.